The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Miscellaneous
  • International Orders

      

    Items from JabaLabs  can be shipped to several international regions, but cannot be shipped to Africa, Israel, Latin America, or the Middle East.
    Customs, duties and taxes
    International orders are generally subject to local import duties and taxes. JabaLabs LLCis notresponsible for, nor can offer any specific advice regarding any customs related fees that you may incur. For specific information, please consult with your local government import office.

    Shipping
    Please note that all online orders shipping to destinations outside the USA are limited to five items orless. Please contact us if you have further questions; we?re always happy to help.

    International Shipping

    All international orders are shipped via USPS Priority Mail and have an extra charge of $60. If you would like to order more than 5 items and/or want to have the package shipped with a carrier other than USPS, please call our  International Sales at 210-277.0020.

    Returns
    We are unable to accept returns for merchandise from our international customers, unless it was the result of our clerical error. In this instance we will credit your shipping and remedy the problem immediately.

    Orders Held Up At Your Country's Border and Disposal Issues
    While we try our best to deliver your order as described in the order confirmation e mail sent to you, we are unable to guarantee that the parcel will reach you in the exact time frame stated.  Any country or nation, at anytime, can hold your order for reasons that they may suspect as warranted. This usually involves a parcel search, product quarantine, or items within the parcel that may cause some concern with customs officials. These held up orders are not the responsibility of JabaLabs LLC and can only be resolved by you and your local postal authorities. In the event that your country's inspection agency quarantines, disposes or otherwise discards material which is not allowed into your country, this will become the sole responsibility of the buyer and, JabaLabs LLC will not issue a replacement nor refund for such occurrences. It is the responsibility of the buyer to know what is allowed into their respective country and what is not. If you have any questions concerning International Ordering please contact our international ordering department at 210-277-0020.